Below is a real-time overview of our servers where you can check if there's any known issues.
| Server Name | HTTP | FTP | POP3 | PHP Info | Server Load | Uptime |
|---|---|---|---|---|---|---|
| New York, US – cPanel | PHP Info |
Affecting System - Domain Names: Registrations, Transfer, and Management
We're excited to announce that SERVERIZZ® Web Services, now operating under Rizz Enterprises, LLC, is upgrading our domain management platform. We're partnering with Tucows, a leader in domain services, to give you a more secure and reliable way to manage your domains.
This upgrade will temporarily affect domain management services. During the migration, you might see a "transferred away" status for your domain name in some systems. Don't worry, your domain is safe with us.
If you need to update any domain details or name servers while the migration is underway, please contact our support team at support@serverizz.com or by opening a support ticket.
We appreciate your patience as we work to make this transition as seamless as possible.
Affecting System - Network
We are performing system changes in the Atlanta, Dallas, Silicon Valley, Toronto locations during the following scheduled maintenance window.
Start Time: 2025-09-03 03:00:00 UTC
End Time: 2025-09-03 07:00:00 UTC
We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to Atlanta, Dallas, Silicon Valley, Toronto instances may be affected for some, or all, of the scheduled maintenance window as we perform this work. While it’s important to be aware of start and end times of the maintenance window, due to our redundant network architecture, our engineers expect that you may see little to no impact at all while the work is performed.
Affecting System - Network
We are performing system changes in the Atlanta location during the following scheduled maintenance window.
Start Time: 2025-08-26 03:55:00 UTC
End Time: 2025-08-26 07:55:00 UTC
We schedule higher impact maintenance events during off-peak times to reduce impact to customer infrastructure. Our engineers make every effort to minimize system impact, however, network reachability to Atlanta instances may be affected for some, or all, of the scheduled maintenance window as we perform this work. While it’s important to be aware of start and end times of the maintenance window, due to our redundant network architecture, our engineers expect that you may see little to no impact at all while the work is performed.
Affecting Server - New York, US – cPanel
We are performing system changes in the New York location during the following scheduled maintenance window.
We schedule higher impact maintenance events during off-peak times to maintain our ideal hosting environment. Our engineers make every effort to minimize system impact; however, New Jersey instances may be unreachable for some, or all, of the scheduled maintenance window as we perform network, firmware, or host upgrades.
Affecting System - Transactional Email Services
We are currently experiencing an interruption in the delivery of transactional emails, which may affect your receipt of important notifications related to your active services. We understand the critical nature of these communications and sincerely apologize for any inconvenience or concern this may cause.
What is Affected:
Clients may not be receiving transactional emails pertinent to their active services. This includes, but is not limited to:
Notifications regarding open support tickets
Invoice delivery and payment confirmations
Domain name renewal reminders
Scheduled maintenance notifications
Other automated service-related alerts
Cause of the Outage:
This service interruption is a direct result of an ongoing transition in our email relay services. SERVERIZZ is in the process of migrating away from our previous email provider, SendGrid, and we are actively working to get our new provider, Mailjet, fully operational. This migration is a complex process that involves reconfiguring our systems to ensure reliable and secure email delivery.
Our Commitment to Resolution:
Our technical teams are working around the clock to complete this transition as quickly and smoothly as possible. We are prioritizing the full restoration of all transactional email services. We are implementing robust testing protocols to ensure that once Mailjet is fully live, all emails are delivered accurately and promptly.
What We Are Doing:
Actively configuring and testing Mailjet integration.
Monitoring the progress closely to identify and address any unforeseen issues.
Working to clear any backlog of unsent emails once the new system is stable.
We understand the importance of these communications to your operations and appreciate your patience as we work to resolve this. We will provide further updates as soon as more information becomes available.
Thank you for your understanding.
Affecting Server - New York, US – cPanel
Start: Thursday, July 10, 2025 at 11:00 p.m. CT
End: Friday, July 11, 2025 at 3:00 a.m. CT
SERVERIZZ® will be performing scheduled maintenance during the above timeframe to restore local email services for our Shared Hosting and Developer Hosting packages.
Historically, we’ve avoided offering local email delivery on our web servers due to the common issue of emails being flagged as spam. To solve this, we’re reconfiguring our outbound mail server to relay through SendGrid, a trusted professional email platform by Twilio, which is built for large-scale and reliable email delivery.
This update will greatly enhance the deliverability of emails sent from our servers, helping them reach your recipients’ inboxes instead of their spam folders. With this improvement, we will be reintroducing local email service offerings to our hosting packages.
⚠️ No service disruption is expected. Your websites and hosted services will remain online and accessible during the maintenance window.
We appreciate your patience as we continue to improve the quality and reliability of your hosting services. If you have any questions or encounter any issues, please reach out to our support team.
All the best,
SERVERIZZ® DevOps
Affecting Server - New York, US – cPanel
Services Affected: Shared Hosting, Developer Hosting, WordPress Hosting
To better serve our clients and improve overall performance, SERVERIZZ® will be transferring all shared, developer, and WordPress hosting accounts to an upgraded server during the scheduled maintenance window listed above.
Expected Downtime: None
While no service interruption is anticipated, we advise all customers to remain alert for any brief disruptions or anomalies during this period.
If you experience any unexpected issues, please reach out to our support team immediately via the billing portal or at support@serverizz.com.
We appreciate your patience as we continue enhancing your hosting experience.
— The SERVERIZZ® Team
